Sarah joined our company in 2021 and has proven to be a great asset. She had great phone skills and was able to help our callers with all of their requests for service. She can help you get the answers to all your questions and book your apostille application in a fast and efficient manner.
Excellent communication skills: The staff member should be able to communicate clearly and effectively with customers. They should be able to explain the apostille process and answer any questions the customer may have in a friendly and professional manner.
Patience and empathy: The apostille process can be complex and time-consuming, and some customers may become frustrated or anxious. The staff member should have patience and empathy to deal with customers in a calm and reassuring manner.